Do you Bulk Bill?

Most consultations will attract a Medicare rebate.  The amount will depend on your condition, age and any previous claims that you have had with Medicare. We use the Hicaps system to provide an instant electronic rebate for you. However we do not Bulk Bill. The reasons behind this can be followed here 

Can I Claim Optical Health Fund Benefits?

Yes. There are several ways to claim your optical benefits, and not just for glasses. We recommend you check your benefit calendars as many run out at the end of the year. For more information read here 

Are you a Behavioural Optometry Practice?

Yes we are. All our optometrists and vision therapists follow these principals. Please make an appointment online or call the practice. For more information on Behavioural Optometry see here

What is the Difference between an Optometrist and a Behavioural Optometrist?

An optometrist concentrates on eyesight (what you can you see) while a behavioural optometrist’s speciality is vision (the way you interpret what you see) Our optometrists will check both eyesight and vision for all patients. Please make an appointment online or call the practice. For more information on Behavioural Optometry see here

What is Vision Therapy?

Vision training uses physical training activities to develop the vision skills that need improvement. Specific activities help with specific skills. See more here

Can an Optometrist help with Dyslexia?

We cannot directly address dyslexia, but we can teach dyslexic patients how to better manage visual difficulties. Specific activities help with specific skills. See more here

What is Virtual Reality Training?

Do Glasses Make my Eyes Weaker?

Our aim is to make it easier for you so that your eyes can endure longer. We recommend using glasses to help your eyes work more efficiently so you can get more done. This will also reduce the effects of overdoing it and slow the process of becoming short-sighted. See more

What is the Difference between Vision and Eyesight?

Vision learning fits in the category of Behavioural optometry – it looks at how eyes function rather than how many letters you can see on the chart. Vision is powered by muscles and if these muscles are inefficient or lack coordination, then they are not going to perform as well as we need them to. You can have clear eyesight but poor vision if your eye muscles are not working well. See more

I Can See Clearly. Why do I need Glasses?

If the eye muscles are struggling, we can use lenses to lift the weight off the muscles. This will make it easier, not necessarily clearer and you can use them for longer before they begin to fail. If you experience difficulty reading over periods time or tire quickly when concentrating, it could benefit you to chat with us to assess what the cause could be and whether glasses are the best solution for you to maximise your efficiency. See more

Can Wearing a Mask Give me Dry Eyes?

Masks may be causing dry eye because air from your breath is directed upwards, between your face and the mask and into your eyes. This air can increase evaporation of your surface tears, which may leave your eyes feeling dry, gritty, irritated, stingy or watery and red. Read more

Are Eyes Sensitive to UV Damage?

Yes, extremely. Read more here

What are Cataracts ?

A cataract is a clouding of the normally clear lens of the eye. Cataracts are treated by removing the cloudy lens of the eye with surgery. Sun protection and quitting smoking may help prevent cataracts. Cataracts are common in older people. Read more

Do I Need to be Vaccinated to enter the Practice?

AS of January 2023, In line with the Department of Health advice, we are able to provide routine vision and eye health examination appointments. Staff and patients are NOT required to wear masks. There is no requirement for patients to be vaccinated.

We ask that you do not attend our practice if you have a fever or symptoms of respiratory infection (cough, sore throat, shortness of breath) or have tested positive to COVID 19 within the last 7 days. In these instances, if you have any concerns with your eyes please call the practice as we will be more than happy to help you with advice over the phone. We are maintaining infection control procedure. To book an appointment please call 4638 2377 or  Book Online