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Hours

NORMAL HOURS

Monday 8.30am to 5.30pm
Tuesday 8.30am to 5.30pm
Wednesday 8.30am to 5.30pm
Thursday 8.30am to 7pm
Friday 8.30am to 5.30pm
Saturday 8.30am to 12.30pm

Location

128 Russell Street (Cnr Cecil Street)
Toowoomba QLD 4350

Book Online

Appointments available online or call Ph: 4638 2377

Services

Eye Test - Abby Ussher - Neilson Eyecare.

Eye Test

An eye test will take between 45 minutes for an initial test to 30 minutes for a follow up. During this time we will test your vision, eye health and eye coordination and screen for eye diseases such as glaucoma and macula degeneration. We will listen to your concerns and take the time to explain your eyes to you, in understandable and actionable language. Read more

General Eyecare - Neilson Eyecare

Eye Care

In addition to the eye test, a general eye care health check is included in all our comprehensive consultations. If eye health issues are found during this general health check our optometrists will perform further tests to diagnose and monitor specific eye conditions. Read more

Children's Optometrist - Neilson Eyecare

Children

Our optometrists are experienced in helping with some of the most complex of visual problems, such as those brought about by conditions such as autism, dyslexia and problems with reading. One in 5 children suffer from an undetected vision problem. Many of these conditions can be picked up in children at an early age. Read more

Vision Training Neilson Eyecare Toowoomba Optometrist.

Vision Therapy

For some people, developing visual skills can be particularly difficult, meaning slow progress in learning to read, hand-eye coordination and learning. Every one of us has to learn to coordinate their eyes. In the same way as a toddler learns to coordinate their arms and legs to walk. Read more

Myopia Shortsightedness Neilson Eyecare Toowoomba Optometrist.

Myopia

Myopia control is the use of lenses or eye drops to prevent the condition occurring or slowing it down. Myopia, or short sightedness, is on the increase world wide. With increased educational demands and increased screen time, myopia is becoming an epidemicRead more

Contact Lens - Neilson Eyecare

Contact Lens

Our optometrists are experienced in fitting and managing patients with a wide variety of contact lenses, such as soft contact lenses, frequent replacement soft contact lenses and rigid, gas-permeable contact lenses. Special therapeutic, multifocal and cosmetic contact lenses also are available. Read more

Dry Eye - Neilson Eyecare

Dry Eye

Symptoms of dry eye include, itchiness (particularly in the corner of the eyes), stinging or burning, redness, tired eyes (and the feeling that they need to be closed to bring relief). In some instances they may also include occasional blurred vision and mucus around the eyelids. Read more

Reading - Neilson Eyecare

Behavioural Optometery

Behavioural Optometry is a different way of looking at vision. Rather than the number of letters a patient can see on a chart, a behavioural optometrist looks into how a patient’s visual system functions. Eyesight is seeing the car. Vision is getting across the road without being run over. Read more

Our Story

3 Optoms - Neilson Eyecare

Your Trusted Optometrist In Toowoomba

Neilson Eyecare is a locally owned and operated, full service optometry practice in Toowoomba, Queensland. Optometrists Abby Ussher, Kat Kruchio and David Neilson have been prescribing glasses and caring for patient’s eyes for over 30 years. Believing in lifelong learning, we stay at the forefront of research in to all aspects of vision. We are a behavioural practice with an in house vision therapist, Emsie Muriel de Kock. We have a particular interest in children’s vision, myopia control and patients with brain injuries. We believe in enabling everybody to “Do Your Thing”. High quality eyecare for all, not ‘production line’ care. Every patient has unique needs for their vision, we address these needs individually, and take the time to explain the options. The practice is located in a beautiful old Queenslander in Russell Street, close to the CBD with plenty of parking.

Neilson Eyecare Practice Building
Neilson Eyecare - Garden
Neilson Eyecare - Outside Veranda

Our Mission

We aim to provide a lifetime of the best possible vision for our patients through quality, professional services as well as the latest eyecare technology and products. In doing this, we strive to create a positive experience for all who come into contact with our practice and to improve the quality of life of our professional team, our patients and our community.

Our Vision

We believe everybody should be able to “Do Your Thing”. We believe in the power of optimal vision. In a world where children are able to reach their full potential, where adults are not limited by their sight.

Our Values

  • Create a warm, welcoming patient experience.
  • Address our patient’s vision needs on an individual basis. Working on solutions that are specific to them.
  • Implementing the most up to date technology in testing, therapy and office systems.
  • Be at the forefront of latest research on all aspects of the visual system.
  • To provide a work place that is engaging, stimulating & nurturing. Where individual’s effort is valued and there is a strong team spirit.

Meet the Team

Lisa Matthews

Lisa Matthews

Optical Dispenser

Certificate IV in Optical Dispensing
Associate Diploma Hotel & Catering Services
Certificate IV Business
Diploma of Management

3 years optical industry experience

Emsie De Kock

Emsie De Kock

Vision Therapist

Bachelor of Education (Primary) – specialising in Early Childhood Development and Pre Primary Education Bachelor of Arts, Psychology (Honours) Specialist teacher of Music and 2nd Languages Qualified Vision Therapist 32 years teaching and optical industry experience

Trudy Seefeld

Trudy Seefeld

Optical Assistant

32 years optical industry experience

Amanda Dobson

Amanda Dobson

Business Manager

Diploma of Practice Management

Cert IV in Business – for Health Practice Management

21 years optical industry experience

David Neilson

David Neilson

Practice Owner/Optometrist

Bachelor of Optometry

Member Australian College Behavioural Optometry

Master of Professional Accounting

Graduate Certificate in Ocular Therapeutics

32 years optical industry experience

Abby Ussher

Abby Ussher

Optometrist

Bachelor Vision Science (distinction) Master Optometry (distinction)

11 years optical industry experience

Vonnie

Vonnie

Practice Dog

4 years Guide Dog for the blind

7 years optical industry experience

Scott Chaffey

Scott Chaffey

Optical Technician

Trade Cert in Optical Mechanics

Cert IV Optical Dispensing

27 years optical industry experience

Teresa Haigh

Teresa Haigh

Optical Assistant

22 years optical industry experience

Liz Newbury

Liz Newbury

Optical Assistant

Career in travel and arts management

4 years optical industry experience

Gwen Town

Gwen Town

Cleaning

Best in the business

Megan Neilson

Megan Neilson

Marketing Manager

B.Commerce (Finance & Accounting)

CPA

2 years optical industry experience (not including 25 years of dinner conversations whilst married to David)

Katalin Kruchio

Katalin Kruchio

Optometrist

Bachelor of Applied Science (Optometry) (Honours)

Graduate Certificate in Ocular Therapeutics

Certificate in Practical Vision Therapy

20 years optical industry experience

Lauren Neilson

Lauren Neilson

Visiting Optical Assistant

3 year optical industry experience

Liela Cotter

Liela Cotter

Optical Dispenser

Cert IV Optical Dispensing

12 years optical industry experience

COVID-19 Update as of 21st March 2022

In line with the latest Department of Health advice, we are able to provide routine vision and eye health examination appointments, in addition to emergency eyecare. The current Queensland Health requirements announced on 11th November 2021 for optometry practices require that from the 15th of December 2021 staff members must be fully vaccinated. There is no requirement for patients to be fully vaccinated. Unvaccinated patients will still be welcome in our practice, however this may be subject to change.

We ask that you do not attend our practice if you have a fever or symptoms of respiratory infection (cough, sore throat, shortness of breath), have returned from overseas in the last 14 days or have been in close contact with a confirmed case of COVID-19 in the last 14 days. In these instances, if you have any concerns with your eyes please call the practice as we will be more than happy to help you with advice over the phone or arrange emergency care. We are maintaining stringent infection control procedures and have added further preventative measures. To learn more or to book an appointment please call 4638 2377 or  Book Online

COVID-19 Protocols Neilson Eyecare.
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